
Home Water Damage Restoration in Auckland Hamilton Tauranga Rotorua Whakhatane
Quick, accredited, and compassionate flood restoration services across New Zealand.
Let us take care of the damage so you can focus on moving forward.
Flood Water Damage
Flood Water Damage Restoration in New Zealand
Floods do not wait, and neither do we. Fast response matters as professional extraction can save homeowners $10K+ in structural repairs and increase salvage rates by up to 80% compared with DIY methods.
At Restore360, our 24/7 flood restoration team can be on the site within hours. We visit the location, locate the water origin, and secure the premises to avoid further flood losses.
We Know Your Worries
- Losing your home and everything inside.
- The nightmare of mold, sewage, and unsafe living conditions.
- The stress of insurance paperwork, along with the confusion of where to start.
- Weeks without being able to be in your community or business.
You’re not alone, and you do not have to go through this by yourself. Restore360 has an IICRC-certified disaster restoration team who will guide you through the recovery process, whether it involves home water damage restoration services or comprehensive residential restoration services.

Why Choose Restore360?
Floods are not just about drowning floors; they threaten your health, safety, and peace of mind. That’s why our water damage services combine knowledge, cutting-edge technology, and caring services.
Within hours, we are there to save from additional water damage.
Our team follows S500 and S520 standards for professional flood restoration.
Industrial pumps, moisture gauges, HEPA scrubbers, and thermal imaging ensure thorough drying.
We repair walls, floors, furniture, and more to restore your home fully.
Our professional drying saves up to 80% of items, far surpassing DIY methods.
We guide you through the water damage insurance claim process for a seamless experience.
Our Process
Our Step-by-Step Flood Restoration Process
How Does it Work?
Step2: Water Extraction & Residential Restoration
Using industrial pumps, dehumidifiers, and HEPA scrubbers, our licensed technicians extract water, sanitize to prevent mould, and repair drywall, flooring, furniture, and structures for full restoration.
Step 1. Emergency Response
Our team responds 24/7 within hours, assessing flood causes and taking immediate action to prevent further damage to your property.
Step 3: Insurance Assistance
Our specialists simplify claims with in-depth evaluations, photographs, and reports, collaborating with insurers to accelerate approvals, reduce costs by up to 25%, and ease your paperwork stress.
Flood & Home Water Damage Restoration in NZ
At Restore360, we provide professional flood and water damage restoration across New Zealand. Our skilled team restores homes and belongings with care and precision, from structural repairs to insurance support, helping you recover quickly and safely.
Comprehensive Home Water Damage Restoration
Flood damage affects more than just your home’s surfaces—it impacts your sense of comfort and security. Our residential restoration services are designed to bring your home back to life. Our water damage services in NZ include:
We meticulously repair walls, floors, ceilings, and address leaks to restore your home’s integrity.
Sofas, carpets, appliances, and more are carefully restored whenever possible.
Photos, books, and sentimental items are treated with specialized drying techniques.
We prioritize Mould removal, sanitization, and water damage repairs to ensure a safe environment.
We use advanced techniques to remove lingering flood-related odours, ensuring a fresh living space.
We assist with navigating the water damage insurance claim process for a smoother experience.
With us, residential restoration means more than fixing; it means helping you feel at home again.


Understanding What Cannot Be Restored
While our expert flood restoration team works tirelessly to save as much as possible, some items may be beyond recovery due to severe flood damage in New Zealand. These include:
Prone to mould and bacterial growth, posing health risks.
Compromised structural integrity makes restoration unfeasible.
Often unsafe for continued use.
Items exposed to sewage or hazardous floodwater may be unsalvageable.
While some documents or photos may be partially restored, severe damage may prevent full recovery.
TIPS
Flood Precaution Tips for NZ Homes & Businesses
As a natural calamity, floods cannot be avoided even after best precautions. So, when floods come, our flood restoration team in NZ is here 24/7 to help you recover quickly and safely.
- Keep gutters, drains, and downpipes clear to prevent water buildup.
- Always keep valuable papers and treasured objects in waterproof safe boxes.
- Know where the main water shut-off valve in your house.
- Elevate electricals and appliances to avoid liquid damage repair later.
- Have a list of trusted disaster restoration companies handy for emergencies.
FAQS
Frequently Asked Questions
Looking for Insurance Support in Auckland Hamilton Tauranga Rotorua Whakhatane ?
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What are insurance services?
Insurance services include things like EQC cover in NZ, house and contents insurance, travel insurance with earthquake or volcano protection, and property damage insurance.
What are examples of insurance services?
Examples include EQC Act earthquake cover, flat insurance, real estate insurance, theft claims for homeowners, and holiday insurance.
What services do insurance companies provide?
The insurance companies in NZ provide cover, claims, and pay-outs of homes, contents, travelling, and natural hazards.
Do you need house insurance by law in NZ?
No, house insurance is not a legal requirement, but it is most often required by banks on mortgages. It covers natural risks, building damage, theft, and fire (including Fire Service Levy / FENZ levy).
What does EQC cover?
EQC covers earthquakes, volcanic eruptions, landslides, tsunamis, hydrothermal activity, and damage to your land or dwelling up to the EQC cap.

Reviews
Trusted by Thousand of People & Companies
Our dedicated customer service team is always here to provide prompt and helpful assistance with any questions or concerns you might have.
“Restore360 saved me nearly $20,000 in settlement confusion. My EQC payout was obtained within 6 weeks of receiving the notification, as opposed to the projected 8 week.”

Following the Christchurch earthquakes, we were confused when approaching insurers. We contacted Restore360, and their team clarified all the procedures and demanded a just claim. Without them, we would still be waiting.

“The team at Restore360 showed me exactly what my house insurance did (and didn’t) cover. I avoided a huge mistake with my property purchase. Absolutely worth it.”

“Travel insurance is something that I was not aware of until Restore360 clarified everything to me about natural hazards being excluded. Their counsel saved my family’s holiday and thousands of dollars of possible losses.”

“Fast, professional, and clear. Restore 360 interpreted the terms and conditions of the insurance company before us in a simplified form. It was a fairly settled claim and not particularly stressful.”

Ready for Stress-Free Claims?
Simplify Insurance claims with Expert Support
Need insurance help? Restore360 streamlines claims with expert documentation. Contact us 24/7 for a free quote.
Expert Documentation
Hassle-free claim management.
Nationwide Availability
Support wherever you are in NZ.
Seamless Claims
Work directly with insurers and adjusters.