
Insurance Support in Auckland Hamilton Tauranga Rotorua Whakhatane
Detailed, Professional, and Results-Oriented.
Let us take care of the damage so you can focus on moving forward.
Insurance support
About Insurance Support
Insurance is a frustrating and stressful subject for many. And when it comes to natural disasters, home insurance, EQC claims, or property and travel coverage, it becomes even tougher.
Restore360 offers professional services to help you understand your insurance cover and claims and secure your home, property, and investments. Relied upon by homeowners, landlords, tenants, and property managers throughout New Zealand from Auckland and Hamilton to Tauranga and Canterbury.

why choose us
Why Choose Restore360 for Insurance Support
Restore360 delivers expert restoration and insurance solutions nationwide, ensuring trust and results every step.
Save Thousands with Proven Results
Nationwide Restoration, Tailored to You
Hassle-Free Support from Start to Finish
Earthquake Commission (EQC) & Natural Hazard Experts
Our Insurance Support Services
We collaborate with insurance restoration companies, providing detailed documentation to streamline claims and restore your property swiftly.
Regional & Specialist Insurance Services
Restore360 covers a range of complex insurance needs across New Zealand with confidence and clarity, including but not limited to:
- Home Insurance NZ
- Property & Real Estate Insurance
- Flat Insurance NZ
- Natural Hazard Insurance
- Travel Insurance NZ


Home & Property Insurance Support
Whether it is the house insurance rates in NZ, insurance freezes, or the question of whether house insurance is a legal requirement or not, Restore360 has it in plain English. We cover:
- Property Insurance & Real Estate Insurance
- Flat Insurance NZ and dwelling forms
- NZ Fire Service Levy & FENZ Levy explained
- GST on insurance premiums or excess answered
Earthquake & Natural Hazard Insurance
Post-natural disasters, insurance claims can be daunting. Restore360 simplifies the task and takes action on your behalf. We guide you through the EQC Act requirements, EQC cover in New Zealand, and earthquake insurance policies so you know exactly what you are going to get.
We help you understand:
- EQC Cap & Cash Settlement Rules
- Claim Payout vs. Indemnity Value
- EQC Christchurch Lessons
- Contents Insurance Excess Explained


Commercial & Business Insurance Support
There are distinct risks of doing business in New Zealand, including natural hazards, property damage, and liability claims. Restore360 guides you through business insurance policies and plans, determines any loopholes, and secures your business property, staff and investments to the fullest extent possible. We provide guidance on,
- Property and liability insurance for small businesses.
- Commercial lease cover and rental properties.
- Valued products or professional business equipment.
- Natural hazard insurance for business locations
Our Premium Process
Restore360 provides a professional, step-by-step process to make your insurance fully complete and compliant:
1. Policy Assessment
We review all property, travel, and contents insurance policies in detail to determine any gaps, restrictions, and compliance problems.
2. Claim Guidance
We settle quicker and easier, whether it is EQC information requests or documentation and payout procedures.
3. Specialist Support
We provide expert guidance in unusual and high-risk cases, such as rare earth insurance, high-value properties, or policies that require specialist underwriting.
4. Certification & Records
We provide clear directions and written summaries to insurers, property managers and legal compliance to give more confidence and clarity.
How We Support You During Insurance Claims
Restore360 provides a professional, step-by-step process to make your insurance fully complete and compliant:
Document Preparation
We check and sort out all the necessary paperwork.
Submission Assistance
We ensure claims comply with EQC and insurer requirements.
Liaison with Insurers
We follow up on your behalf for updates and clarifications.
Settlement Guidance
Understand your payout, including cash settlement vs. indemnity value.
FAQS
Frequently Asked Questions
Looking for Insurance Support in Auckland Hamilton Tauranga Rotorua Whakhatane ?
Contact us Now!
What are insurance services?
Insurance services include things like EQC cover in NZ, house and contents insurance, travel insurance with earthquake or volcano protection, and property damage insurance.
What are examples of insurance services?
Examples include EQC Act earthquake cover, flat insurance, real estate insurance, theft claims for homeowners, and holiday insurance.
What services do insurance companies provide?
The insurance companies in NZ provide cover, claims, and pay-outs of homes, contents, travelling, and natural hazards.
Do you need house insurance by law in NZ?
No, house insurance is not a legal requirement, but it is most often required by banks on mortgages. It covers natural risks, building damage, theft, and fire (including Fire Service Levy / FENZ levy).
What does EQC cover?
EQC covers earthquakes, volcanic eruptions, landslides, tsunamis, hydrothermal activity, and damage to your land or dwelling up to the EQC cap.

Reviews
Trusted by Thousand of People & Companies
Our dedicated customer service team is always here to provide prompt and helpful assistance with any questions or concerns you might have.
“Restore360 saved me nearly $20,000 in settlement confusion. My EQC payout was obtained within 6 weeks of receiving the notification, as opposed to the projected 8 week.”

Following the Christchurch earthquakes, we were confused when approaching insurers. We contacted Restore360, and their team clarified all the procedures and demanded a just claim. Without them, we would still be waiting.

“The team at Restore360 showed me exactly what my house insurance did (and didn’t) cover. I avoided a huge mistake with my property purchase. Absolutely worth it.”

“Travel insurance is something that I was not aware of until Restore360 clarified everything to me about natural hazards being excluded. Their counsel saved my family’s holiday and thousands of dollars of possible losses.”

“Fast, professional, and clear. Restore 360 interpreted the terms and conditions of the insurance company before us in a simplified form. It was a fairly settled claim and not particularly stressful.”

Ready for Stress-Free Claims?
Simplify Insurance claims with Expert Support
Need insurance help? Restore360 streamlines claims with expert documentation. Contact us 24/7 for a free quote.
Expert Documentation
Hassle-free claim management.
Nationwide Availability
Support wherever you are in NZ.
Seamless Claims
Work directly with insurers and adjusters.